BayWa r.e. renewable energy GmbH

Program Manager (m/w/d) Customer & Operations

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Full time

Due to our dynamic growth, we are expanding our team in Munich and are currently looking for a Program Manager Customer & Operations (m/f/d)

Program Manager (m/w/d) Customer & Operations

Your tasks

  • Mapping of existing systems, functions, processes, roles, definitions, use cases and related projects throughout the group
  • Verify current understanding of business area needs for collaboration, especially considering geographical aspects (regions and countries)
  • Drive the development of cross-entity concepts and collaboration
  • Identify and support process automatizations
  • Support in the configuration and integration of sales software, coordinating requirements between sales and IT, considering costumer and user perspectives as well as technical conditions and regulative requirements
  • Set up a program management, prioritize the project landscape and backlog and integrate new ideas, aligned with IT, enterprise architecture and master data management
  • Coordinate the implementation of the project landscape and create meaningful reports with clear KPI’s and timelines, to optimize our customer experience and (lifecycle) management
  • Furthermore, you support adjacent fields of digital operational efficiency initiatives, such as a group-wide contract (lifecycle) management, audit-compliant archiving and data ownership.

Your profile

  • Experience in implementing strategies to improve sales and business operations and build a platform for growth
  • Proven success in boosting operational efficiency, maximizing profits and automatization
  • Experience with implementing CRM-Cloud solutions in the B2B sector and further digitalization projects
  • Experience with dynamic, internationally growing companies with activities in different, but overlapping business units
  • Strong communication and analytical skills
  • Ability to prioritize and reduce complexities
  • Team player with a holistic approach and strong interpersonal skills
  • Fluent in English, German knowledge preferred

Your benefits:

  • Mobile working
  • Flexible working hours
  • Modern office atmosphere
  • Company pension allowance
  • Company restaurant / Barista bar
  • Employee shares program
  • Discounted Conditions Fitness
  • Supplemental health insurance

We look forward to your application! 

If you have any questions about the job offer, please get in contact with us.

Andrea Quintel
Team Candidate Management
BayWa r.e. renewable energy GmbH

BayWa r.e. renewable energy GmbH

As a subsidiary of BayWa AG, BayWa r.e. renewable energy GmbH is responsible for activities in the field of renewable energy. With around 1,800 employees and more than 25 years of experience in this market, we develop, realise, advise on and provide support for projects around the world in the areas of solar, wind and bioenergy. In addition, we offer operations management and plant maintenance. Further business areas include wholesaling photovoltaic components, as well as purchasing and trading renewable energy.

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